SYSTEM ADMIN

01/10/2014–21/08/2015 Helpdesk
Azfen, Baku
▪ Monitoring servers/applications performance and troubleshooting problems
▪ Identifying, diagnosing, and resolving network issues
▪ Working with peripheral devices: printers, scanners, faxes, plotters
▪ Managing network devices: routers, switches, access point
▪ Windows 7,8,10: technical service, administration,
troubleshooting

01/11/2015–31/05/2017 Junior System Administrator
Era Group, Baku
▪ Thorough knowledge of Linux and or Windows operating systems
▪ Familiarity with Active Directory, RODC, IT Ticketing systems
▪ Understanding of basic system administration tools and procedures. For example, ability to use backup programs, verify disk integrity, and maintain system files (groups, hosts, aliases)
▪ Help maintain proper operation of data center hardware including networking devices, physical servers, virtual machine hardware and storage devices
▪ Perform system monitoring verifying the integrity and availability of all server hardware and software, reviewing system and application logs, and verifying completion of scheduled jobs such as backup.
▪ Work with outside vendors when appropriate to resolve hardware, software and network issues
▪ Effectively works as a teammate and communicates following the escalation process
▪ Assist with any other Infrastructure duties and tasks that may be required
▪ Ensure that all work performed within the space is done to highest quality and without impact to customers

16/01/2010–04/2010 Helpdesk
Azerbaijan Television, Baku
▪ Maintenance of computers
▪ Management of network devices