ERP COORDINATOR

PROFILE SUMMARY
Profile
I have experience in providing support to colleagues within large organizations, both onsite and remotely. I offer
assistance through in-person, phone, email, and remote desktop support. I have a polite and friendly telephone
manner, and I am adept at explaining complex concepts in an understandable way. When unable to resolve an issue, I
escalate the problem to the appropriate personnel. I am proficient in Windows and Linux operating systems and
familiar with various software, including Microsoft Office, SPSS, and MsSQL. I stay up-to-date with the latest
technologies and have a fast learning ability. Over the past 7 years, I have continually improved my skills by working
on personal projects and gaining practical experience.
EDUCATION
Azerbaijan State Academy of Physical Education and Sport
2013-2019, Bachelor's Degree
SKILLS
• IT Technician, Helpdesk
• SPSS
• ORACLE SQL
• Excel
• Python
• Power BI (Data Visualization)
• MsSQL
• Customer Service
• Communication and interpersonal skills
• Quick learning ability

• Problem-solving and decision-making abilities
• Ability to work under pressure
• Adaptability in team settings
• Relationship-building skills
• High-level ethics and responsibility
ERP Coordinator | May 2023 – BluePlanet
• Interpretation of data and analysis of results using statistical methods.
• Management and optimization of the ERP system.
• Development and implementation of data analysis and collection strategies.
• Integration of business processes into the ERP system.
• Data management, including creation, updates, and deletion.
• User account and role management.
• Providing daily progress reports to the management.
• Ensuring the quality and integrity of imported data, working with quality assurance analysts when needed.
• Management of confidential information according to guidelines.
• Assisting in the preparation of reports and analyses.
Data Analyst | Mar 2022 – Myfixbroker
• Interpreting data and analyzing results using statistical techniques.
• Developing and implementing data analysis methods and strategies.
• Managing master data, including creation, updates, and deletion.
• Managing user accounts and roles.
• Ensuring the quality of imported data and collaborating with quality assurance analysts.
• Commissioning and decommissioning of data sets.

• Ensuring compliance with guidelines regarding sensitive data.
• Assisting in the development of reports and analysis.
ERP Assistant | Oct 2020 – Bravo
• ERP system administration and optimization.
• Organizing campaigns and managing discounts through the system.
• Development and application of data collection and analysis strategies.
• Managing master data, including creation, updates, and deletion.
• Managing user accounts and roles.
• Ensuring data quality and working with quality assurance analysts when necessary.
Data Analyst / Collector | Nov 2019 – Mar 2020 – Times Consulting
• Interpreting and analyzing data using statistical techniques.
• Developing and implementing data analysis methods.
• Managing master data, including creation, updates, and deletion.
• Managing user accounts and roles.
• Ensuring data quality and working with quality assurance analysts.
• Assisting in the preparation of reports and analysis.
Helpdesk Specialist | Mar 2017 – Jul 2019 – Times Consulting
• Providing technical support for hardware and software issues.
• Diagnosing and resolving problems, implementing solutions.
• Providing support in person, via phone, or remotely.
• Diagnosing issues with computer software, peripherals, and hardware.
• Running software diagnostic tools and physically inspecting hardware.
• Assisting clients with basic troubleshooting.
• Providing computer training.

• Installing and upgrading hardware and software.
• Writing training manuals and following up with clients.
PROFESSIONAL ABILITIES
• Strong analytical and communication skills, with attention to detail and effective time management.
• Excellent time management skills, ability to prioritize, multitask, and meet shifting deadlines in a fast -paced
environment.
• Ability to work independently and as part of a team.
• Strong organizational skills, with the ability to manage multiple tasks and responsibilities.
• Proficient in reporting, analytics, and data-driven decision-making.
PERSONAL SKILLS AND COMPETENCIES
• Excellent problem-solving and analytical skills.
• Strong interpersonal and communication abilities.
Social Skills:
• Strong social skills and the ability to adapt to unfamiliar environments and socio-cultural contexts.
• Strong team spirit and perseverance in achieving goals.
Organizational Skills:
• Strong teamwork and leadership skills, developed through academic and professional experience.
HOBBIES
• Reading business and financial magazines.
• Engaging in team sports.