İS DIRECTOR

IS Cluster Director 2022 – Present
BHC and Hyatt Regency Hotel, Baku
IS Cluster Director | Strategic IT Infrastructure Leader for Hospitality & Corporate Environments | Expert in High-Availability Systems, Security & Digital Efficiency.

• Development and implementation of information security policies, including personal data protection and compliance with international standards (GDPR, ISO/IEC 27001)
• Construction and launch of new business units from the ground up (greenfield projects).
• Deployment of corporate infrastructure and business applications.
• Seamless infrastructure migration without disruption to business operations.
• Integration of IT systems within construction and development projects.
• Management of the IT team: recruitment, training, mentoring, and efficient resource allocation; implementation of KPI systems and fostering a culture of proactive support and continuous development.
• Financial planning and control: Budget creation and management for two legally independent organizations; Budgeting for IT infrastructure within construction projects; Oversight of tenders and contractor cost control; Technology investment management with a focus on ROI and TCO.
• Maintenance of high SLA compliance and service standards, internal client orientation, implementation of monitoring and reporting systems, and ensuring 24/7 support of critical services.

IS Manager 2012 – 2022
Hyatt Regency Hotel, Baku
IT Manager | Digital Transformation Expert in Hospitality | Architect of Technological Resilience and Security.
• Strategic management of hotel IT infrastructure: development and implementation of a technology strategy ensuring digital resilience and compliance with international hospitality standards.
• Coordination of all digital services, including PMS, POS, telephony, internet access, CCTV, access control, lighting and climate management systems — aimed at creating a seamless and secure digital experience for guests and staff.
• Ensuring information security and protection of personal data of guests and employees in accordance with international standards (GDPR, ISO 27001).
• Management of digital transformation projects — from server architecture modernization to the implementation of new digital services.
• IT budgeting and financial control: budget planning, cost management, tender execution, and investment performance monitoring with a focus on technological ROI.
• Maintaining SLA at 99.9%: constant monitoring of critical systems, rapid incident response, and deployment of automation and reporting systems.
• Collaboration with international headquarters and external contractors: reporting, implementation of global IT initiatives, audits, and compliance with brand standards.
Key completed projects: International Assignment | Pre-opening IT Lead (Uzbekistan)
• Was assigned to Uzbekistan as part of the pre-opening team for the launch of the new Hyatt Regency hotel. Successfully led the full cycle of IT infrastructure deployment from the ground up, including:
• Design, implementation, and testing of all network and server systems;
• Coordination of contractors and engineering teams on-site;
• Configuration of key hotel systems (PMS, POS, CCTV, IP telephony, etc.);
• Reporting to the regional headquarters, ensuring deadlines and brand standards compliance;
• Preparing operational recommendations for long-term IT maintenance and optimization.
Founder 2022 – Present
Smart Ideas, Baku
Founder & IT Solutions Architect | Smart Technologies for Hospitality, Retail & Smart Homes | Expert in Automation, Integration & IT Outsourcing.
Founded and continue to develop a company specializing in the implementation of modern IT solutions and automation in the fields of hospitality, construction, and tourism. Within the scope of activity, comprehensive projects have been delivered for corporate clients, including the following areas:
• Architecture and deployment of IT infrastructures from scratch for hotels, business centers, residential complexes, and exhibition venues.
• Full-cycle delivery of turnkey IT projects: from audit and design to implementation, configuration, and ongoing support
• Smart home integration and remote control solutions: development of customized, scalable systems tailored to client needs.
• Comprehensive IT outsourcing: maintenance of network and server infrastructure, security audits, business process optimization, and continuous client support.
Key completed projects:
1. Azmicroinvest: audit and modernization of the virtual network, vulnerability elimination, and design of a new network architecture.
2. EFC Group Services: end-to-end IT infrastructure design and implementation during a company merger, including coordination of contractors.
3. AZFIT WorldClass Fitness Center: full-cycle architecture and deployment of IT infrastructure for a premium fitness center — from network design and video surveillance to access automation, audio systems, CRM, and financial systems.
4. Qobustan Volcano Expo Center: lead role in IT architecture from the ground up, integrating all digital and engineering systems.