Cybersecurity Master's student with practical experience in IT support, system development, and IT infrastructure. Skilled in troubleshooting hardware, software, Windows OS, network-related issues, Active Directory, Group Policy, and CCTV systems. Experienced in providing technical support and working with business process automation solutions using ELMA BPM. Familiar with networking, system administration, virtualization, and network security. Analytical, responsible, and motivated to continuously develop technical skills and contribute to IT operations and infrastructure.
Azerbaijan Technical University (AzTU) - M.Sc. in Cybersecurity (English-taught)
Baku, Azerbaijan | 2025 – Present
Baku Engineering University - B.Sc. in Computer Engineering (English-taught)
Baku, Azerbaijan | 2021 – 2025
Code Academy - Full Stack Development | S3P9202
Easy Solutions Technologies Training Center
Network & System Administration, VoIP
IT SUPPORT SPECIALIST — DataLine LLC
08/2026 – Present
• Provide technical support to end users and troubleshoot hardware, software, Windows OS, and network-related issues.
• Perform computer setup, software installation, configuration, and maintenance.
• Assist with Active Directory, Group Policy, user account management, and network troubleshooting.
• Support CCTV and IP camera systems, including Hikvision devices, NVR/DVR configuration, and iVMS.
SYSTEM DEVELOPER INTERN — Kapital Bank
10/2025 – 03/2026
• Developed and maintained business process automation solutions using ELMA BPM.
• Configured workflows, implemented process logic, and tested business process functionality.
• Worked with process variables, approval flows, and system integrations.
IT SUPPORT INTERN — Avrora LLC
02/2025 – 06/2025
• Provided first-level technical support and assisted with hardware and software troubleshooting.
• Assisted with Windows installation, software configuration, and computer maintenance.
• Supported users in resolving common technical issues and maintaining IT equipment.
Active Network Equipment: Installation and preventive maintenance of network equipment, including Cisco Wireless LAN Controllers (WLC), Cisco Switches, Cisco Routers, and HP ProLiant Servers (G7, G8, G9, G10).
Networking: Switching: STP, VTP, HSRP, PVLAN, UDLD, DHCP Snooping, EtherChannel, IEEE 802.11 Wi-Fi protocols. Routing: IPv4/IPv6 Static Routing, RIP, EIGRP, OSPF, BGP, Access Control Lists (ACL), DHCP Relay. VPN: IPsec, GRE, GRE over IPsec.
Network Automation: Automation of network equipment configuration using Python scripts.
OS & Software Installation / Maintenance / Support: Installation, administration, and maintenance of Microsoft Windows Server 2016 and 2022. Microsoft Windows environments: Active Directory, Forest creation, User and Group Management, Permissions, Group Policy (GPO), and Domain Join. Configuration of Microsoft 365 and Exchange Online, and integration of on-premises Active Directory with Microsoft Entra ID (Azure AD).
VMware Server: Installation and configuration of VMware ESXi and vCenter Server. Management of VMware environments through vCenter Server, Distributed Switch configuration, Virtual Machine creation, Snapshots, and Backup Management.
FortiGate: Integration of FortiGate with Active Directory via LDAP and FSSO, monitoring, Web Filtering, Bandwidth Management, and VPN configuration.
Asterisk (CentOS-based): Installation, maintenance, and configuration of Asterisk. Working with sip.conf, extensions.conf, and features.conf. Configuration of FXO, FXS, and SIP Trunk. Office telephony system installation and maintenance.
CCTV & Network Infrastructure: Installation, configuration, and maintenance of CCTV surveillance systems. Installation and configuration of IP cameras, NVRs, and network video surveillance equipment. Installation and configuration of routers, switches, and Wireless Access Points (APs). Network cabling, device connectivity, IP addressing, and basic network troubleshooting. Configuration of Wi-Fi networks and troubleshooting wireless connectivity issues.