NETWORK SPECIALIST

Danube Technical Services DMCC (DTS DMCC), Baku
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Ad # 228109
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  • Region
    Baku
  • Age
    25 - 45 years
  • Education
    Higher
  • Experience
    from 3 to 5 years
  • Published on
    January 10, 2025
  • Expired on
    February 09, 2025
  • Contact
    Lala
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SENIOR IT SECURITY MANAGER

Danube Technical Services DMCC (DTS DMCC), Baku

- Support of information security systems, works on security tasks and security incidents.
- 5 day in a week, from 09:00 - to 18:00.

IT SUPPORT ENGINEER

Danube Technical Services DMCC (DTS DMCC), Baku

PRIMARY FUNCTIONS/RESPONSIBILTIES
Key Activities:
- Provide first-line technical support to users via phone, email, and chat.
- Diagnose and resolve technical issues, including problems with operating systems, software, and hardware.
- Prioritize incidents based on severity and ensure timely resolution.
- Log and categorize support requests using a ticketing system.
- Guide users through problem-solving processes and provide clear instructions.
- Escalate unresolved issues to higher...